Currently, Microsoft have a great array of services available for users, respecting business, home and professional approach. Some of them are paid or are related to a subscription or one-time payment, and others are completely free and can be downloaded or directly. Whether the case maybe, at some point users may need help respecting using these free or paid services, and with the Microsoft Support website is very easy.
From Windows to Skype or professional platforms like Azure, the service and software platforms provided by Microsoft is quite extensive with no doubt, and all of these products have their own way of being used and are designed for specific purposes. This is when the Microsoft Support comes one, in order to help users to clear doubts, solve problems and more, all related to products and solutions released by the company.
Getting help respecting different Microsoft solutions
The Microsoft Support website is the tool from which the company is able to provide fast assistance and help, respecting many products and solutions related. All of this can be done through the page https://support.microsoft.com/en-us, using the preferred browser, although Edge is a strong recommendation for better stability, reliability and battery-optimized use.
When the site is open, it is easy to spot the search bar in the center. Through this bar users can type information regarding the doubt or problem they are having and the product related, whether be Office, Word, Azure or any other. At this point it always helps to write the information in a very short and precise way.
Depending on the information inserted on the search bar, the website will provide some results to choose from, in which there is content respecting the information and how to solve the problem. For example, like this the user is able to download resources, obtain guides or simply tutorials on how to fix and issue if that is the case. Forums like Technet are also included to obtain support from the community.
Selecting products to obtain help and support
In case users do not want to use the search bar there is the possibility to select the product or platform involved directly from a menu below the search bar.
Like this, if there are doubts about Windows for example, the platform can be selected and different results and options will appear respecting any issue.
The available platforms to obtain support from are Windows, Xbox, Office, Skype, Microsoft Store, OneDrive and many other solutions provided by the company.